Terms & Conditions

TERMS OF USE

Thank you for shopping at Kaner (www.kaner.in). This site (the “Site”) is operated by KANER. (“Kaner” or “we,” “us,” “our” and similar references). BY ACCESSING OR USING THIS SITE, YOU INDICATE YOUR UNCONDITIONAL ACCEPTANCE OF THESE TERMS OF USE (THE “TERMS OF USE”). WE RESERVE THE RIGHT, IN OUR SOLE DISCRETION, TO UPDATE OR REVISE THESE TERMS OF USE. YOUR CONTINUED USE OF THE SITE FOLLOWING THE POSTING OF ANY CHANGES TO THE TERMS OF USE CONSTITUTES ACCEPTANCE OF THOSE CHANGES.

MEMBERSHIP BENEFITS

Although it’s not essential to have an account to shop at KANER as you can checkout as a guest, but registering with us will allow you to:

  • Check your order status and review past purchases
  • Shop without entering your address details
  • Manage your address book and email settings
  • Can exchange pieces easily online

The Site is available to customers who are 18 years and older. As a registered customer, you agree to provide true, accurate, current, and complete information about yourself as prompted by the Site’s registration form. Registration is void where prohibited by law. KANER reserves the right to revoke or prohibit your registration for any reason at any time, without notice, but, in particular, upon any violation of any of these Terms and Condition or the Privacy Policy.

DELIVERY POLICY

The terms of Delivery Policy must be understood. If you do not agree to the terms contained in this Delivery Policy, you are advised not to accept the Terms of Use and the Delivery Policy. The terms contained in this Delivery Policy shall be accepted without modification and accordingly, to be bound by the terms contained herein.

DURATION OF DELIVERY

We are committed to deliver all orders with good quality packaging within a span of 5 working days (excluding Sundays & Public holidays). We make all commercially reasonable endeavors to ensure that the Product(s) are delivered to end users in a timely fashion. To ensure that the order reaches in a good condition, in the shortest span of time, we ship through reputed logistics companies.
Orders are dispatched within 24 hours of the customer placing the order. Upon the successful placing of an order and after we have successfully handed over the purchased Product(s) to its Logistic Partner, the end user will receive a unique tracking identity number through email & SMS. The user may use the tracking number on the website of the Logistic Partner to check the status of the purchased Product(s) and the expected date of delivery. Registered users can also check their order on ‘My orders’ section of the website.

Prior to making payments for the purchase of Product(s), the user will be prompted to provide a shipping address. While entering shipping address details, the user should ensure to provide correct, complete and accurate information along with landmarks if any to aid delivery. We shall not, under any circumstance, be liable for any failure in delivery of the purchased Product(s) arising out of the user’s failure to provide correct, complete and/or accurate information.

A maximum of 3 (three) attempts shall be made to deliver order to the end user. Should the user continue to remain unavailable after 3 (three) attempts, We reserve the right to cancel the order at our sole discretion.

While we shall make reasonable endeavor’s in ensuring that purchased Product(s) is delivered to its users in a timely manner, delivery may be delayed on account of

  • Unsuitable weather conditions;
  • Political disruptions, strikes, employee-lockouts, etc.
  • Acts of god such as floods, earthquakes, etc.; and
  • Other unforeseen circumstances.

In such events of delay, We shall make reasonable attempt at proactively intimating the end user by writing to end user’s registered email account and/or mobile number. Further, We shall be under no obligation to compensate the user for any mental agony or any tortuous claim that may otherwise arise because of a delay in the shipment and delivery.

DELIVERY CHARGES

We have a flat shipping rate of Rs 100 per order when order value is less than Rs 1600. For order value Rs 1600 or more , shipping is free.

Prices given are inclusive of all taxes.